Faqs

At Bnails, we strive to ensure your experience is as smooth and enjoyable as possible. Below, you’ll find answers to some of the most common questions our customers ask. If you have additional queries, feel free to contact us directly!

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Frequently Asked Questions

Bnails was established in 2015 In Hereford, TX, with a vision to create something new and different. Best nail salon Hereford 2015,2016,2017,2018,2019,2020,2021. Bnails Amarillo opened in 2018 and was voted the best nail salon in Amarillo in 2020, 2021. Bnails Lubbock is coming soon in 2022.
Bnails Hereford is open Monday – Saturday, 10 am-6 pm Bnails Amarillo/Lubbock: Monday-Saturday 9 am-7 pm, and Sunday 10 am-6 pm We take appointments and walk-ins – We have at least 15 to 25 technicians at each location every day. You can call the salon to book appointments/ Walk-ins when you like or book your appointment online HERE 24/7. Been to our salon before? Download the Bnails app for faster appointment booking or check availability.
Bails salon offers standing appointments in two or three-week intervals by invitation only. Clients with standing appointments receive scheduling priority. To be considered, a client must be able to keep a regular schedule without No Show or same-day cancelation.
When we have two technicians available, your hands and feet can be done simultaneously. Otherwise, we will have to perform one service at a time.
With a wide variety of products, we can do dip manicure/ shellac manicure/ acrylic manicure or polygel. Depend on length, how you use your hand and, styles, colors, designs. Our nail artist will be able to recommend a product that will fit your need.
We offer gel polish; all Bnails locations carry an extensive collection of gel colors with up to 3000+ colors to choose from. Shellac and gel are the same, just different ways people used to call them.
When used as directed, nail lamps are safe on the skin. In response to negative and unsubstantiated press, three leading chemists: Doug Schoon, Paul Bryson, and Jim McConnel, released the first scientific study demonstrating their safety (https://schoonscientific.com/wp-content/uploads/2016/08/Understanding-UV-Nail-Lamps-1.pdf
When applied and maintained correctly, fake nails should not negatively affect natural nails. Clients must have maintained them regularly, for two to three weeks, depending on wear and how fast their nails grow.
The cutting cuticle is free with most of our nail services by request only. Please notify your technician that you would like to have your cuticle trimmed to have this add-on to your service.
Yes, you can bring your own tools. But depend on the type of tools; sometimes, our technician won’t be able to use them.
Very safe... Unless you ingest them, rub them into your eyes, or use them inappropriately. Nail products had been around for years and had not proven harmful if appropriately handled. Our services demand the most effective product available, from the safest and most pure acetone to professional hospital-grade quality tools.
Texas’s Board of Barbering and Cosmetology requires that any business providing beauty services and all service providers must be licensed.
Men need to get their fingers and toenails taken care of just like women.
The nail is a transparent plate composed primarily of the hardened protein keratin. The nail plate generates the most critical part of the nail's structure from the matrix. Located at the base of each nail, the matrix produces the keratin cells that form the nail plate. As these cells mature, they move from the matrix toward the end of the nail or free edge. Any damage to the matrix may permanently affect its ability to generate the nail plate. The shape and strength of a nail are determined primarily by the shape of its matrix. For example, a flat and wide matrix produces a flat and wide nail. Moreover, the length of the matrix determines the thickness of the nail; the longer the matrix, the thicker and stronger the nail.
Between salon visits, you can do your part to improve the health and beauty of your nails: • Eliminate damaging habits. Biting your nails or picking your cuticles can cause permanent damage to your nails and skin. Use a fine-grit nail file when a nail needs to be shortened or smoothed. Carefully remove hangnails with cuticle nippers, not your teeth. • Be kind to your nails. Please do not use them as tools. Nails should not replace staple removers, razor blades, letter openers, or screwdrivers. • Avoid prolonged exposure to water. Wear gloves when washing dishes, cleaning products, gardening, crafting, etc. Nails are particularly vulnerable when wet. • Remove polish with acetone. Do not peel it off. While peeling may be more fun, using pure acetone is a gentler and more efficient way to remove polish. • Wear sunscreen. Protect your skin from the damaging effects of the sun.
According to the American Podiatric Medical Association (APMA) (https://www.apma.org/), foot ailments are the most common and neglected health problems. Seventy-five percent of Americans will experience foot problems, and women have about four times as many foot problems as men have. Your feet may be the first part of your body to show symptoms of arthritis, diabetes, cardiovascular disease, and other severe medical conditions. The APMA offers practical suggestions for the care of your feet: • wear properly-fitted, protective footwear; • avoid going barefoot; • use ice (cold) to treat an injury and reduce swelling and pain; • seek medical treatment at the first sign of injury or infection. If your feet require medical treatment, Precision Nails recommends that you consult with a licensed podiatrist, a physician specializing in preventing, diagnosing, and treating foot disorders resulting from injury or disease.
Customers are saying?
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First time here and had a great experience! Vy was amazing and made me feel super comfortable throughout the service! I love that they offer a 2 week policy where if anything happens to your nails you can come back and have them fixed at no charge! Will be back!
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Jacey Robinson
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Kimmy gave me a gentle "Healthy Gel" manicure with tips. I was doing this for a special occasion but I might do this more often or keep it for a while because it wasn't painful and she was careful with my nails and cuticles. This is not how I remember tips were in the 90's and early 2000"s. Very pleased!
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Karin
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Vy was amazing! She was so kind, patient, and really listened to what I wanted. She absolutely nailed the shape — exactly how I envisioned it, clean and flawless. The whole experience was comfortable and professional, and I left loving my nails. I’ll definitely be coming back to her. Highly recommend! 💅✨
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Melissa
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Jayden was super nice detail oriented. He did my nails great and I originally came in asking for gel x, but then he told me that there was a healthier alternative for my nails and we tried poly gel for the first time. I am super obsessed with my nails definitely coming back.
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Daniela
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I’ve been searching for a good pedicure for 4.5 years. Dona did a fantastic job. She was thorough and not rushed. To top off the experience they had my favorite polish OPI Lincoln Park After Dark. It’s definitely a bit more expensive, but I’ll go back because it far exceeds any other salon I’ve tried to love! Thanks BNails
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Jackie Nayyer
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This was the first time I have ever had this done. And I would not go to anyone, but her and I will be coming back to her again. She was so good and professional all straight five stars I really appreciated her. She made me feel fantastic with her work and what she did. I really appreciated her. Thank you so much.
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Darrell hill
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I came in to do a first time set of nails. I was recommended this place by somebody. I trust I set an appointment online. I got there and I met a big smile and a nice greeting from ADELINA. R. I asked her about the different now. She let me know and I decided on some acrylic with this beautiful shimmer color. I love my nose. I love the lane. I love the luck and we have a wonderful conversation. I will definitely be coming back and I love that it’s so convenient and so close to home and the prices are great. no hidden fees if there was an extra charge for anything, she definitely let me know. Allowing me to decide whether to add on or not.😊
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Erika Schoenhofer
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I love treating myself to luxury nail spas, and my recent visit to Bnails in Cedar Park was nothing short of exceptional. Linda delivered the Royal Experience with absolute perfection. Her attention to detail during the Golden Dynasty pedicure was truly impressive. Thank you, Linda, for a five-star visit—you made my trip to Austin unforgettable!
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Danille
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I really like BNails....consistently a great experience even without getting the same technician. Eden was wonderful and super friendly. I wasnt paying attn at first, working on my phone and happened to notice the shape wasn't what I typically like. She happily adjusted without making me feel like it was an imposition in any way. Great atmosphere, good cup of coffee (!), beautiful nail work and my daughter goes all out with art every time and it's always FANTASTIC. It's understandable that they are rated the highest > THEY ARE TRYING FOR THAT. So glad BNails is in CP and so convenient! I won't go anywhere else again!
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Kendall
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I've never gotten a professional manicure before. I work with my hands and my hands are very torn up. Vicky spent a lot of time cleaning everything up and hydrating them as best she could. I was able to get my service at the same time as my 3-year-old daughter right next to me and Vicky did a phenomenal job. We will definitely be back
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Brandon