Hello, I am Danny, I am a senior nail technician at Bnails.

They stated you will get called right back. Thirty minutes later; I don’t mind waiting but tell me. Then $90 to soak off and put gel on my real nail; is a bit pricey. My nails are not the same shape or length. I could have said something but I didn’t. Besides checking in no one talked. It was awkward. I’m not sure on going back.

Will be coming back from NM to get my nails done!!!!

Loved it. My new favorite place!

Danny is the best! I can't imagine going anywhere else for my nails now

I will say, I was 10 minutes late, but I did try to call the salon to alert them and apologize and I didn't get an answer. When I got into the salon, they got me right in, but I waited for Danny for about 10 minutes which is totally understandable. I showed him many different designs and he kept saying they didn't have the colors when they were right in front of me and he kept rushing me saying he had an appointment at 12. I know I was late and if that would affect my appointment that much I would've happily rescheduled and understood and paid for his time that he lost. I kept trying to change my idea so that it would be easier and he just kept rushing me and saying no that wouldn't work no that wouldn't work so I finally just did the one that he said he could do. My nails are not the length I wanted nor the shape, but I didn't want to say anything because I already felt bad enough. He was nice at the end and I still tipped him. For $85 I definitely need better customer service and willingness to do what I actually wanted. I sadly will not be coming back.